F.A.Qs

If you can't find the answer to your question don't hesitate to contact us!

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DO YOU TAKE CUSTOM ORDERS?

Yes, send an email at info@darkgallery.art

WHAT DOES LIMITED MEAN?

The pieces remain available for the indicated timeframe or in limited numbered tirature. After that, the artworks will never be available again for purchase.

ARE FRAMES INCLUDED IN THE ORDER?

No, we do not offer framing solutions as of now. Each artwork has a custom, unique size.

HOW LONG DOES THE SHIPPING TAKE?

We offer free shipping, and with our express service it takes only 2 to 6 days depending on your location in Europe

ARE THE ARTWORKS SIGNED?

Yes, all artworks will be shipped with a certificate of authenticity signed by the artist along with a personal thank you letter.

ARE THE SIZES STANDARD?

No, make sure to check the precise sizing of the artwork as they always vary, depending on the design.

HOW ARE THE PRINTS SHIPPED?

The prints are safely rolled up with tissue paper and stored in a cardboard tube. Make sure to handle the print with extreme care, as the 100% cotton paper is very delicate.

DO YOU SHIP WORLDWIDE?

No, at the moment we only operate in Europe but we are working on expanding soon to the rest of the world.

IS THE SHIPPING FREE?

Free Shipping on all orders, yes, it's true.

HOW DO I CONTACT YOU?

You can do it easily on this page.

WHERE DO I FIND MY TRACKING?

You should have received an email updating you with the tracking code. Make sure to check your junk folder as well. If you still have troubles contact us at info@darkgallery.art

CAN I CANCEL MY ORDER?

We can't guarantee that we'll have enough time to cancel or change your order, as our packing/shipping department prides itself on getting products heading our customers' way quickly. But if you contact us as soon as possible we may be able to arrange it. Please send us an email.

WILL YOU RESTOCK THIS ARTWORK?

No, I'm sorry but all the past drops are gone forever and there are no restocks. Make sure to join the newsletter and always be up to date to see what's coming next!

WHERE IS ART SHIPPED FROM?

We're shipping either from our UK or Germany printing headquarters, depending on the destination.

WHAT IS YOUR RETURN POLICY?

If you need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. You can read more about our return policy under Shipping & Returns

DO YOU ACCEPT COLLABORATIONS?

Yes, if you're an artist, organisation, influencer or anything of the sort, send me an email at info@darkgallery.art